Seattle Business IT Solutions
Seattle Office:
We’ve never been known as big talkers – and we think that’s a good thing. At Zen Techworks, we prefer to let results speak for us.
I Feel we are Being Served Well and Within Our Budget “Zen Tech takes a comprehensive but practical approach to planning, implementing, and managing our IT needs. They are responsive to emergent needs while also helping us determine when upgrades are needed. They do not take a cookie cutter approach and are careful about long term maintenance. Zen Tech’s solutions feel sized to our needs and customized to our organization.”
- EK - Executive Director
“We Count on Them for All Our Business IT Needs Zen Tech was very good at helping us when we moved our offices. Got all our IT issues handled, advised us on best setups for our needs, and helped us buy new computers. We count on them a lot for all our business IT needs and I cannot recommend them enough!”
-MB - Partner
There's a Problem
with the Way Most IT Providers Approach Business IT Support
Stop us when this starts to sound familiar...
It's clear that your IT provider doesn't care about deadlines
The risk of losing work because something happens to take away access is greater when you're working on a deadline.
Your IT provider has no interest in your long-term success
The people who provide you with technology often have less interest in your success than the ones running it.
Your company's IT needs are being ignored
With so much on your plate, don’t you think it's time to find an IT provider who will take care of all this for you?
Don't Settle for Less
When You Need More from Your IT Partner
Zen Techworks set out to solve what was then a major problem for small businesses: having difficulty keeping up with their IT needs. We noticed that large corporations often had multiple employees specializing in different aspects of the industry and realized this approach could work well also among smaller organizations who might not be able to sustain such teams, but still require help managing an oversized workload.
We provide a single resource for all your IT issues.
Here is how we do it:
Dedicated account manager
With the basics of your company all under control, you can focus on more profitable ventures for your company.
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Save money with predictable fees
With our flat rate IT support and managed services, you'll save cash every month that would have been otherwise used for your technology breakdowns.
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Protect yourself with cybersecurity
Don’t worry about your network being down at awkward times anymore. With Zen Techworks’s 24/7 monitoring, you can trust your network will be running when you need it.
The Zen Techworks Team
"It's not that we use technology, we live technology."
With the proper level of IT services and IT support, there's literally nothing your business can't accomplish. That's exactly what we want for you and, at the end of the day, that's what our IT consulting and managed IT services are all about.
Getting started is easy. Give us a call at 425-249-3978 or complete the form below, and we will get in touch with you to set up an introductory phone call.
How Can We Help?
Fill in our quick form
We'll schedule an introductory phone call.
We'll take the time to listen and plan the next steps.
What Makes Zen Techworks IT Solutions Different?
We Take a Personal Approach to IT Support
Clients Love Us
Customer support is our top priority. We do what we say that we are going to do while maintaining fair, transparent pricing.
The IT Risk Assessment
A constantly evolving checklist to ensure that client systems are as stable and consistent as they can be.
Transparent Billing
All items are detailed, so it is clear what you are paying for. Enjoy peace of mind with a predictable cost.
Communication
Client satisfaction and communication are key. Quarterly business reviews and meetings ensure that we meet your expectations.
Availability
Our team is well equipped to support your IT environment remotely. Local resources are also available for site visits.
Managed IT Support is Everything You Need "Day to Day"
Some other providers don’t include things like new PC deployments and system upgrades.
See What Zen Techworks Clients are Saying
“Experience what we are experiencing we have found Zen Techworks to be so easy to work with and responsive to our needs. Our network was in a place of upheaval as we prepare for a big move, and Zen has been patient and gentle with us, particularly when we’re feeling anxious. We have not worked with other IT firms, only used in-house folks, but we feel like we are getting broader expertise with Zen Tech. They have shown great flexibility as they work with us on a redesign. We’re excited to have a modern, supportable, and reliable setup for our systems!”
- AEW - Head of School
“We Have Never Looked Back Zen Techworks' on-demand support, technology expertise, and rapid response to our needs has enabled us to maintain uptime for our staff and minimize the time we spend on IT. Response times and efficient troubleshooting is better than the rest. We've entrusted our IT needs for the last several years to Sen Tech and have never looked back. I recommend the team at Zen based on our first-hand experience with them, their responsiveness, trustworthiness, and technology knowledge."
- JSC - CEO & Founder
Avoid the Headache of Managing Your IT Internally
Managed IT
Our managed IT services offerings give your business everything it needs to leverage modern technology to your advantage. No Hassle, No Hidden Costs.
At Zen Techworks, we've designed our managed services offerings to give businesses like yours the benefits of having your own in-house IT department - at a fraction of the cost and with none of the headaches that normally come with it. Everything you require to leverage modern technology to your advantage - from help desk support to vendor management, backups to disaster recovery - is all provided with a fixed, predictable monthly cost.
Need help with an upcoming project? Let’s work together to get it done on time and on budget.
At Zen Techworks, we understand you need dependable support you can turn to - not someone who you have difficulty even getting on the phone. We offer a wide range of project and consulting services for you to choose from, whether you're looking for a major infrastructure upgrade, strategic IT planning or something far smaller in scale, we've got the experience and expertise to help.
FAQ
Periodic hardware failures and new or updated software are common. Although not considered maintenance, we include handling these situations alongside general maintenance, and they are included in our services.
It's important that you report any issues as soon as possible so we can help resolve them. You can either report them yourself or have your employees reach out to us directly. Either way, we'll be able to help resolve the issue quickly and efficiently. You'll never have to worry about hidden fees or unexpected charges with us.
We pride ourselves on providing excellent customer service to all industries. When you call us, you can expect a rapid, courteous response from a real person. We understand how important it is to be able to speak to someone directly when you have questions or concerns, and we will do everything we can to address your needs.
We provide support for any number of users. Our IT staff is certified in a variety of industry-leading technologies. This allows us to offer our clients a wide range of services and support. We are committed to providing our clients with the best possible service and support.